Personal Data Protection Policy (PDPA)

1. Commitment to Personal Data Protection

Kingron (UEN: 53523888J) is committed to safeguarding your personal data in full compliance with the Singapore Personal Data Protection Act 2012 (PDPA). This policy sets out the basis upon which we collect, use, disclose, process, and protect your personal data when you interact with our e-commerce platform and services.

2. Collection of Personal Data

We collect personal data that is reasonably necessary to fulfill our business functions. This includes:

• Identity Data: Full name, billing address, delivery address.
• Contact Data: Mobile phone number, email address, messaging preferences.
• Transaction Data: Details about payments, order history, and product preferences. We do not store raw credit card details; payments are handled through PCI-DSS compliant gateways.
• Technical Data: IP address, browser type, operating system, and site analytics captured via essential cookies.

3. Purpose of Collection, Use & Disclosure

Your personal data is collected, used, and disclosed only for the following legitimate business purposes:

• Processing, fulfilling, and delivering your online orders to your specified address in Singapore.
• Verifying and processing payment transactions via automated 3D-Secure networks.
• Sending transaction updates, shipment tracking details, and order confirmations.
• Responding to customer care inquiries, warranty claims, and return requests.
• Complying with applicable laws, court orders, or regulatory mandates in Singapore.

4. Consent & Withdrawal

By placing an order or submitting your details on our website, you consent to the collection, use, and disclosure of your personal data for the purposes stated above.

• Withdrawal of Consent: You may withdraw your consent for us to collect, use, or disclose your personal data at any time by giving written notice to our Data Protection Officer.
• Marketing Communications: You will only receive promotional materials if you explicitly opt-in. You may opt out of promotional messages at any time using the unsubscribe link provided in our emails.

5. Data Access, Correction & Accuracy

We take reasonable steps to ensure that the personal data we collect is accurate and complete, particularly when making decisions that affect you or sharing information with logistics partners.

• You have the right to request access to the personal data we hold about you.
• You may request corrections to any errors or omissions in your personal data by contacting us.

6. Security, Safeguards & Retention

We maintain strict security measures, including SSL encryption and administrative safeguards, to prevent unauthorized access, alteration, disclosure, or destruction of your data.

We retain your personal data only for as long as necessary to fulfill the business or legal purposes for which it was collected, or as required by Singapore financial record-keeping laws. Once data is no longer required, it will be securely erased or anonymized.

7. Data Protection Officer (DPO) Contact

If you have any questions regarding our PDPA compliance, wish to request access or correction to your data, or want to withdraw your consent, please contact our designated Data Protection Officer: